To assist customers in changing their flights, IndiGo offers a cancellation policy that operates through several channels. The policy simplifies the cancellation process by covering online and offline methods, offering a practical means of cancelling reservations. Passengers can learn about fees, the terms of free cancellations, their eligibility for refunds, and more by investigating this policy. Therefore, before completing your airline ticket reservation, understand this policy. This information makes the cancellation process more accessible for travellers to understand and handle.